Matador Trading, LLC.- Online Privacy Policy Statement
("MATADOR TRADING" refers to Matador Trading, LLC., and its direct and indirect subsidiaries.)
Effective Date: February 2014
To whom and to what does this Online Privacy Policy apply?
This Online Privacy Policy applies to the information that we collect from or about you via this MATADOR TRADING web site (the "Site"). This Online Privacy Policy does not apply to any other MATADOR TRADING web site, product or service. This Site may contain links to other web sites, and this Online Privacy Policy does not apply to those sites. If you link to any of those websites, we recommend that you review their privacy policies. If we materially change our privacy policies or practices, we will also change this Online Privacy Policy to reflect such changes.
What personal and technical information do we collect via this Site?
This Site will collect personal information that you voluntarily provide, such as your name, address, telephone number or e-mail address. This Site may also collect information on what country you are accessing this Site from and your preferences, such as language selection; information on which pages within this Site you visit; and certain technical information regarding your computer and operating systems, such as your Internet protocol address, domain name and system configurations and settings. We will not know who you are unless you tell us.
Additionally, if you access a password protected portion of this Site, then (a) once you submit your identification, password and enter, this Site will recognize who you are and will collect all information that you submit, including all electronic instructions (including all transaction information), and (b) any information collected about you from this Site may be associated with other identifying information that we have about you.
Does this Site use "Cookies?"
On this Site, we may use cookies (a "cookie" is a small amount of data assigned to your Internet browser and stored on your computer when you visit a website) or other technology to gather information about Site usage to help us improve the content, usability and functionality of this Site, and to remember certain user attributes (such as the country you are accessing this Site from and your language selection). This helps us better tailor this Site for users and better understand how many new and repeat users visit this Site, which features or pages are most popular, and user browsing and usage patterns.
Additionally, if you access a password protected portion of this Site, then this Site may use cookies or other technology to help us authenticate you, store and recognize your configuration and user attributes, facilitate your navigation and entitlements throughout the Site and customize its content so that the information made available is more likely to be of interest to you.
You can set your web browser to prompt you before you accept a cookie, accept cookies automatically or reject all cookies. However, if you choose not to accept cookies from this Site, then you may not be able to access and use all or part of this Site or benefit from the information and services which it offers.
How do we use, share and disclose personal information that we collect via this Site?
Any personal information you provide and the personalized data you create and save on the site is used to provide services to you and to inform you of products, services, or other opportunities that may be available through MATADOR TRADING. Such information and data will also be used to administer our business, the Site, and our services in a manner consistent with this Online Privacy Policy and the terms and conditions that govern your use of this Site. If you provide us with your name, address, telephone number or e-mail address, or have done so in the past, MATADOR TRADING may contact you by telephone, mail or e-mail. E-mail or other electronic communications sent to us through the Site will be maintained in a manner consistent with our legal and regulatory requirements regarding client and public communications.
We do not rent, sell or share your personal information or personalized data to unaffiliated organizations except to provide products or services you have requested, when we have your permission, or under certain limited circumstances. For example, we provide such information to companies who work on behalf of or with MATADOR TRADING under confidentiality agreements. These companies may use your personal information to help MATADOR TRADING communicate with you about offers from MATADOR TRADING. These companies do not, however, have any independent right to share this information. We also use such information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. In addition we will share such information if we believe it is necessary to do so in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Site's Terms of Use, or as otherwise required by law. Finally, we may transfer information about you if MATADOR TRADING is acquired by or merged with another company. In this event, MATADOR TRADING will notify you before information about you is transferred and becomes subject to a different privacy policy.
Anonymous information which does not identify any specific Site user(s) may be shared with any number of parties, provided that such information will not contain any personal information or personalized data.
How do we maintain the confidentiality and security of the personal information that we collect via this Site?
MATADOR TRADING maintains reasonable physical, electronic and procedural safeguards to protect personal information about you, and works with vendors and partners to protect the security and privacy of user information. In this connection, we protect your account information by placing it on the secure portion of our website, using firewalls and other security technology to protect our network and systems from external attacks, and requiring you to enter a unique user name and password to access your profile or account information online. Also, our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing the non-public personal information that you provide or access during a secure session (look for the padlock icon on your browser). In addition, MATADOR TRADING limits access to personal information about you to employees and third-party service providers who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs. We conduct periodic audits of our business practices and procedures, which may examine confidentiality standards and information access in order to protect your personal information. However, we cannot guarantee that any methods will be 100% effective at stopping unauthorized access, and you assume such risk when using our Site.
Our Site is maintained in the United States of America. By using the Site, you authorize the export of your personal information and personalized data to the USA and its storage and use as specified in this policy.
Can I edit and delete personal information that you collect via this Site?
You can edit your personal information or delete your account by contacting (866) 854-8983 or emailing [email protected]. However, if you are a registered user of this Site, MATADOR TRADING reserves the right to send you certain communications relating to this Site, such as service announcements or administrative messages without offering you the opportunity to opt-out of receiving them. Please note that even if you delete your MATADOR TRADING account there may be information that might possibly remain in our archived records after your account has been deleted. Further, we are unable to delete your personal information from the records of third parties who have been provided with your information as permitted by this policy.
Whom should you contact if you have questions about this Online Privacy Policy?
If you have any questions regarding this Online Privacy Policy, or our privacy-related practices, please contact us by e-mail at [email protected] or contact us by mail at: Matador Trading, LLC. Legal Department, Privacy, 929 Pearl Street, Suite 200, Boulder, CO 80302.
Matador Trading, LLC. may, at its discretion, monitor and review the content of all e-mail communications.